Our Services

 
 
NY Connects Logo

Information and Referral by NY Connects

We are a trusted place for free, unbiased information about long-term services and support in New York State for people of all ages or with any type of disability.

caregiver with senior woman at home

Home Health Aides (CDPAP)

This is a New York State Medicaid program that allows home care consumers to recruit, hire, and direct their own caregivers – including most family members. Through CDPAP, loved ones can get paid as a caregiver for their family and friends.

healthcare worker talking with senior

Long Term Care Ombudsman

The Ombudsman Program is an advocate and resource for older adults and people with disabilities who live in nursing homes, assisted living, and other licensed adult care home

Generic picture of social security card

Benefits Advisement

We assist people with any questions you may have about accessing and using Social Services benefits, including Medicare, Medicaid, and Social Security (SSI and SSDI).

Person walking with service dog

Vision Services

We assist people who are blind, legally blind, or visually impaired with attaining or maintaining personal independence with techniques available at your home.

outside pic of white house with flowers

Housing Transitions

We assist people in nursing homes access the services they need to return to and live in the community.

People holding a sign that says "What we stand for"

Advocacy/ Education

We support the Independent Living movement through local partnerships and coalitions and education about issues impacting people with disabilities.

Handicap sign against a brick wall

Public Accessibility

We are a contact for ensuring compliance with public accessibility requirements.

Person helping a disabled woman into vehicle

Peer Counseling/ Other Services

We provide support and resources to address the life challenges that many people face, including job placement, medical transportation, housing issues and peer support.